Frequently Asked Questions

We have a tie-up with hotels / guest houses / service apartments in the vicinity of the hospital for our international patients. We share the list of the same in advance with our patients. They can do the booking directly or let us know to do the same on their behalf.

Yes, we provide complimentary pick / drop from / to airport to international patients. We organise the pickup on receiving the patient’s travel details.

Yes, we do provide visa assistance letter after receiving the passport details of the patient and attendant(s), date of travel to enable in obtaining the medical visa.

Note – If you are travelling on a medical visa, you are required to register at the Foreigners Regional Registration Office within 14 days of your arrival. Your patient coordinator will help you with all these formalities

• At the time of admission, payment can be made through cash/credit cards.
• Authorised Foreign currency exchange counter is available in-house
• The payments can also be transferred directly to the Hospital’s account through wire transfer before the arrival or through traveller’s cheque. On discharge, any excess amount will be refunded to you and any shortfall will have to be paid in cash.

You can get an estimate for our International Patient Coordinator.

The patient coordinator will help you with financial details before, during and after the visit. Services offered usually include providing deposit and payment information, estimates and price updates for medical services, and communication with medical insurance companies or third parties on behalf of a patient.

You can share your medical case history / current clinical reports / scans & details of previous treatment with us. Our team of expert doctors will evaluate and provide the cost and treatment plan before your arrival.

• Airport pickup & drop facilities
• A local sim card will be provided to you upon your arrival
• VISA / FRRO assistance
• Language interpreters
• Foreign Exchange conversion at the hospital
• In-room colour television & cable connection
• Complimentary Wi-Fi 
• Complimentary stay in your room for one attendant
• On-demand special arrangements can be made to fulfil specific religious or dietary needs
• Regular updates for your referring doctors & family